What our clients are saying

“Great advice and professionalism…”

Through lots of hard work, we got  it done! It’s hard to give away something you love, but you both helped us deliver our home to the Reeds with great advice and your professional touch. We booked you both for a night at the Mayflower Inn — hope you can enjoy a little R&R and spa time this summer.

“Loads of patience, advice and counsel…”

Jeffrey and Mark provide a truly professional experience – with loads of patience, advice and counsel to ensure you find the right place! We did – and would recommend this power team in a heartbeat… They went above and beyond our expectations for real estate agents. They are extremely  knowledgeable about the market and the area, and helped us find our dream home in CT. They were patient and supportive as we adapted our needs throughout the search. They made themselves available to show houses as often as we needed, and were organized, honest, and easy to communicate with.

“A real concern for clients…”

We have used Mark Madonna and Jeff Phillips in the sale of one house, the purchase of another property, and our current house. They steered us through some difficult negotiations with professionalism and gave advice as to a realistic price both buying and selling. What makes Mark and Jeff unusual  is their real concern for clients after an offer is accepted, running around making appointments for inspections, following up, smoothing ruffled feathers. Having dealt with other agents we’d heartily recommend Madonna & Phillips.

“They get results…”

Unique (at least in our experience) among real estate firms, M&P are unequalled in every quantifiable area. But beyond their manifold expertise, they are simply wonderful people to work with. They are good-humored, straightforward, reliable, and 100% trustworthy. They go out of their way to do their best for you and will stick with you throughout the process–no matter which side of the transaction you’re on–and beyond. Savvy and supportive, there are none better than Mark and Jeff to guide you through the often complicated process of buying or selling a home. And they get results!

“True professionals…”

Mark and Jeff are true professionals, not just dabbling in Real Estate. What I mean by that is they don’t view Real Estate sales as a passive pursuit. They continually reassessed our situation and adjusted strategy accordingly. They acted as our listing agents and sold our house within a  time-frame well under the current average. I cannot recommend them more highly. In an ocean of mediocre agents who simply wait for sales to happen they are setting themselves completely apart with hard work, integrity and professionalism. As an added bonus they are truly delightful people to spend time with.

“The whole deal was done within two weeks…”

Amazing. I called them and told them what I wanted for my farm. We agreed on a price and they came up with a selling strategy. We put it on the market on a Friday and had an offer after the weekend. They negotiated it up to what we wanted and the whole deal was done within two weeks. We closed a month  later.

“We couldn’t be happier!”

Both Mark and Jeff are true professionals. They guided us thru the process of selling our house and purchasing a new one. Their advice for staging our house was perfect and they took the time to work with us in all phases of the process. We couldn’t be happier and highly recommend using their  services to everyone who wants to sell/buy a house. Our thanks to them for all the help with a record closing in a marginal market. 

Sold our house in less than 4 weeks!!”

Selling the home you brought up your smiley in is very stressful. Madonna and Philips were highly recommended to us. We couldn’t be more pleased with the exceptional job they did. They spent a lot of time explaining to us the process. Walked us through the process from start to finish. They sold  our house in less than 4 weeks!!!!! Madonna and Philips thank you from the bottom of our hearts.

“Generated immediate interest…”

We turned to Mark Madonna and Jeff Phillips after previously listing our home with another realtor who managed to generate virtually no interest in the property. When we saw the way that Mark and Jeff had marketed a comparable property down the street (great photos, terrific descriptive copy) and  then sold it in short order, we thought to ourselves, “This is the team for us!” Although our home was on the relatively small size, revenue-wise, for Mark and Jeff, and in a tough market (homes in our neighborhood have tended to sit on the market indefinitely), Mark and Jeff gave it their all. As a result, our home did not sit on the market indefinitely. The minute we re-listed it under Mark and Jeff’s shingle, our home generated immediate interest (after having generated almost none under our prior realtor) and ultimately sold to precisely the kind of buyer we’d been hoping for. And this was all done while we were living across the country — Mark and Jeff took over as our realtors just as we were relocating to Los Angeles. We had only a couple of weeks to execute the home improvements that Mark and Jeff recommended (smart but reasonable/economical measures, which we are glad we made) before we moved. Despite the geographic distance, Mark and Jeff kept in constant contact, never once making us feel “out of sight, out of mind.” They kept an eye on the house and fed us regular updates. On top of their professionalism, Mark and Jeff are also highly likable — a true pleasure to work with. I would recommend them without reservation to anyone looking to sell their home.

“We had a great experience…”

We had a great experience with Mark Madonna. He was thorough and very responsive. Pretty much always available when we wanted to see the property on an emails notice. Made the process with the buyer pretty smooth. We will highly recommend him if friends ask for property help in the area.

“Candid and insightful…”

My wife and I started looking at weekend homes in Litchfield County in Summer of 2014 by perusing Zillow listings. We spotted one house that we really liked and went for a viewing with Mark Madonna, who was the listing broker. We were impressed with his knowledge of the area and his sense of what exactly we were looking for. He kept in touch with us over the next year…not in an annoying way, but enough to keep our imaginations active. When we came through the area again a year later, we asked he and his partner Jeff Phillips to pull together some listings for us to visit. They curated a great list of properties that was both within our price range and attentive to the priorities and preferences that we outlined. We did several tours and they were candid and insightful about the pros and cons of each property. Their insight was drawn from a deep understanding of Litchfield County, a strong sense of the area’s charm as well as a clear vision for how homes could be updated or transformed. My wife and I identified a property that matched our unique priorities and that we came to love. Mark and Jeff helped to formulate a bidding strategy and after a little back and forth, the sellers accepted an offer significantly below their ask. Mark and Jeff then identified some excellent local professionals — an attorney, a home inspector and an insurance broker — who got us to closing in an exceptionally smooth fashion. Throughout the process, which lasted about 2.5 months from start to finish, they were always accessible but not overbearing. Their advice and market insight was very valuable and we acquired a second home that we absolutely love. The process was painless, even though we executed most of it from out-of-town. I strongly recommend Madonna & Phillips.

“above and beyond our expectations…”

Mark Madonna and Jeff Phillips went above and beyond our expectations for a real estate agent. They are extremely knowledgeable about the market and the area, and helped us find our dream home in Litchfield County. They were patient and supportive as we changed direction several times throughout  our search. They made themselves available to show houses as often as we needed, and were organized, honest, and easy to communicate with. They are a great team and we highly recommend them.

The highest home sale price in our town in years…”

We can not recommend Mark and Jeff highly enough. In a tough market their marketing and negotiations were totally on spot. The attention to detail such as Mark’s photography of our home and reaching out to networks were just a couple things that lead to our getting the highest home sale price in our town in years. They attended every showing and gave us detailed feedback following each and updates in between. In addition to their professionalism and expertise in real estate they had just the right combination of personality and positive energy that provided us with support and confidence throughout.

“Very professional, we’re delighted with the outcome of our sale…”

After a two year fruitless effort to sell our home, Madonna & Phillips did so in less than 4 months from the date of listing. The photography and brochure were outstanding and generated many viewings over a very short period of time. Would highly recommend anyone wishing to sell a home to  contact them for a very professional presentation. We are delighted with the outcome.

“We wouldn’t have found our incredible first home without them…”

We can’t recommend Jeff and Mark highly enough. I think it’s safe to say, without understatement, that we wouldn’t be in our incredible house or town without them. Throughout the process of home buying, they provided great taste, great service and great advice. Especially during the stressful  moments that always pop up, their steady hand and perspective (and occasional tough-guy negotiation tactics!) helped us land the home and feel great about it. They’ve also helped us integrate into the community and get everything set up. By far the best realtors we have ever, ever encountered.

“Madonna & Phillips truly deliver an unmatched level of knowledge…”

In a time of increasingly shallow expertise and substance, and hollow promises, Madonna & Phillips truly deliver an unmatched level of knowledge, flawless follow through and unerring advice. They are excellent and exceptional.

“Made it happen within the timetable promised…”

Madonna and Phillips were both delightful to work with, gave us great advice about exactly what we needed to do to sell our house and made it happen within the timetable promised. Their attentiveness to our needs was beyond what we expected. They’re a great team. You can’t go wrong.

“Recommend without hesitation…”

We would without any hesitation and actually have recommended Mark and Jeff for both selling or buying a house. Our experience was exceptional from beginning to end, especially navigating any obstacles as they arose.

“Attentive, honest, and great knowledge of the local area…”

We had the great privilege of working with Mark Madonna, as he sold us our first home this year. Mark had great knowledge of the local area, and professionally steered us through the process of becoming young home owners. He is attentive, honest, and generous with his advice. From start to  finish, he walked us through every step, and went above and beyond the call of realtor duty. Once we closed, he even helped connect us with utility companies, maintenance people, contractors, etc. Mark makes the process of buying a home fun, and manageable. We highly recommend Mark to anyone who is in the process of buying or selling a home.

“Smart, responsive and totally gets it…”

Mark is an excellent real estate agent. He is smart, responsive and totally “gets” what a client is seeking. He didn’t waste my time showing me things that were outside of my desired qualities or price range. I recommend him without any hesitation whatsoever.

“No time wasted, very thorough and attentive…”

Mark was terrific in understanding my needs, style of home desired, and helping through the process to closing. He spent several weekends with me and introduced me to a variety of new areas and explained the advantages / disadvantages of each. Once he had a sense of my style, he curated the homes visited to match my desires, avoiding wasting any time. Finally, he was very thorough in facilitating the closing process, coordinating tours, inspections, and follow-ups.

“Excellent bidding advice…”

Mark was quite knowledgeable about the local market and provided excellent bidding advice. He made the closing process relatively easy and introduced us to great specialists–local attorney, inspector. He was a superb advisor!

These guys are amazing!

These guys are amazing! My husband and I loved working with Jeff and Mark! They think outside the box! They came and spent the day rearranging our furniture. Then they redid the photos of the house which came out stunning! They are the best!

“Wow …”

These guys are terrific. Mark and Jeff were the listing agents for an antique house and large property which my sisters and I co-owned, and which had been in our family for 80 years. Emotions were high about all aspects of the sale, and my sisters and I did not necessarily agree on things. One thing we did agree on was that we hoped that someone who would value the place in the way that we do, would buy the property. Jeff and Mark clearly understood the aspects we prized in the house and property, and marketed it in a way that was most likely to attract the buyer we wanted. They kept in close communication with each of us (triple the work), got us in agreement on the asking price and other aspects of the listing (amazing), and the whole thing ran more smoothly than I ever would have imagined. I think what made this work for us is that they are ethical, excellent listeners and communicators, intelligent, answered all questions clearly, and presented persuasive logic for their proposals. They promoted our interests, even when it may have cost them something in commission- that’s special. They work hard! They familiarized themselves with all the fine points and history of the house. The house went on the market in November, and showed briskly through the winter. Mark or Jeff, or usually both, attended every showing of the house, and reported back to us on each one. Aside from the excellent web marketing, they did some labor intensive things to give the house more exposure to other real estate agents. Add to all this, they are truly fun to work with- wow. We got the buyers we wanted, at a price we were happy with, in short order. I recommend these two highly.

“The most professional presentation …”

After a two year fruitless effort to sell our home, Madonna & Phillips did so in less than 4 months from the date of listing. The photography and brochure were outstanding and generated many viewings over a very short period of time. Would highly recommend anyone wishing to sell a home to contact them for a very professional presentation. We are delighted with the outcome.

Mark and Jeff were quite knowledgeable about the local market and provided excellent bidding advice. They made the closing process relatively easy and introduced us to great specialists–local attorney, inspector. They are superb advisors!

“Terrific throughout the process …”

Mark and Jeff were terrific in understanding my needs, style of home desired, and helping through the process to closing. They spent several weekends with me and introduced me to a variety of new areas and explained the advantages/disadvantages of each. Once they had a sense of my style, they curated the homes visited to match my desires, avoiding wasting any time. Finally, they were very thorough in facilitating the closing process, coordinating tours, inspections, and follow-ups.

“Attentive, honest, and generous …”

We had the great privilege of working with Mark and Jeff, as they sold us our first home this year. They had great knowledge of the local area, and professionally steered us through the process of becoming young home owners. They are attentive, honest, and generous with advice. From start to finish, they walked us through every step, and went above and beyond the call of realtor duty. Once we closed, they even helped connect us with utility companies, maintenance people, contractors, etc. They made the process of buying a home fun, and manageable. We highly recommend Mark and Jeff to anyone who is in the process of buying or selling a home.

“Smart, responsive, and totally “gets it” …”

Mark is an excellent real estate agent. He is smart, responsive and totally “gets” what a client is seeking. He didn’t waste my time showing me things that were outside of my desired qualities or price range. I recommend him without any hesitation whatsoever.

“Exceptional from beginning to end …”

We would without any hesitation and actually have recommended Mark and Jeff for both selling or buying a house. Our experience was exceptional from beginning to end, especially navigating any obstacles as they arose.

“Beyond what we expected …”

Mark Madonna and Jeff Phillips were both delightful to work with, gave us great advice about exactly what we needed to do to sell our house and made it happen within the timetable promised. Their attentiveness to our needs was beyond what we expected. They’re a great team. You can’t go wrong.

“Excellent and exceptional …”

In a time of increasingly shallow expertise and substance, and hollow promises, Madonna & Phillips truly deliver an unmatched level of knowledge, flawless follow through and unerring advice. They are excellent and exceptional.